Delivery & Returns
Silvery Shipping Terms & Conditions
FREE Shipping: Silvery covers your shipping in South Africa! Your order will be sent with our courier partner and delivered to your door via the Economy option.
- Free Shipping – Courier Service delivers to your door, 3 – 5 working days for shipping.
- Express Courier Service R 29 – Delivers to your door, 1 – 2 working days for shipping.
- Urgent Next Day Dispatch R199.00 – Your order will be dispatched the next working day.
- International DHL Express R 199 (+/-$15 USD) – Delivery (Includes Tracking Number) 3 – 8 working days.
- Import Duties & Taxes FREE to Australia ( order value up to 1.000 AUD) & United States (up to 800$ – USD)
- Collect You may collect your order from our premises upon completion.
IMPORTANT: Please allow 2-3 days handcrafting time for your order before it is dispatched as each item is being handmade to order.
ORDER PROCESSING & DELIVERY
Manufacturing will be processed once we have received your payment. From receipt of payment dispatch takes 2 – 3 working days, during special occasions such as Christmas season and Valentine’s Day this may be extended by two working days due to the high volume of orders.
PUBLIC HOLIDAY: Please note, that orders will not be processed, dispatched or delivered on a public holiday in South Africa. Public holidays will delay the delivery of your order by at least one day.
Tracking numbers will be emailed to our customers once we have handed your package over for delivery.
Please note that our courier companies are not able to deliver to PO Boxes. We will also not be held responsible for incorrect delivery details supplied when checking out. Please note that if you select our courier option, somebody will need to sign for the parcel.
CONDITION OF GOODS
Silvery will supply all goods to the delivery company in good order. You may request for us to take a picture which will be date stamped, of your items before they are sealed in their final packaging, but cannot ensure that the goods arrive at your chosen delivery address in the same good order and thus do not take responsibility for damage to items during transit.
Your order is packed into one of our Silvery branded and environmentally friendly cardboard boxes. Inside each Silvery box your jewellery will be presented on a white Silvery card backing.
If your order includes more than one item your products are neatly slipped inside an additional plastic packet before it gets packed into the Cardboard box to protect the products from scratching each other. The cardboard box is then wrapped in bubble wrap for delivery.
How Its Made
- Ethically handcrafted in South Africa
- Personalised jewellery by individuals for individuals
- 4.8/5 Star Facebook Reviews
- 9.45/10 Metrilo Customer Satisfaction Rating
What is Gold Vermeil Plating
No Green Skin Colouring
Our vermeil gold jewellery won’t be leaving green skin stains as we only use 925 sterling silver as our base metal.
No Reactions To Your Skin
When wearing Silvery plated jewellery we guarantee you won’t be having any skin reactions due to nickel. All our plated items are nickel free.
Downsides & Life Plated Jewellery
For starters, the vermeil plating that covers your jewellery will inevitably wear away. If you are comfortable with the thought that the plating will wear away at some point, you should also know that it’s hard to predict when this will happen. Some customers have reported fading just after 2 months and others have had their items for over 12 months and still looking good. We can’t guarantee the time it will take to fade as each person will wear their jewellery differently.