Ring Measurement Instructions
Please be sure to use a ring that you own and wear on the finger you would like the your ring to fit on. Simply measure inner diameter with a ruler, making sure you measure the widest points. Once
If you would like or need a second opinion on the sizing, please feel free to take a few pictures and send them to us, so that we may confirm that your sizing is correct before your order goes in for manufacturing.
FREE Shipping: Silvery covers your shipping in South Africa! Your order will be sent with our courier partner and delivered to your door via the Economy option.
IMPORTANT: Please allow 2-3 days handcrafting time for your order before it is dispatched as each item is being handmade to order.
ORDER PROCESSING & DELIVERY
Manufacturing will be processed once we have received your payment. From receipt of payment dispatch takes 2 – 3 working days, during special occasions such as Christmas season and Valentine’s Day this may be extended by two working days due to the high volume of orders.
PUBLIC HOLIDAY: Please note, that orders will not be processed, dispatched or delivered on a public holiday in South Africa. Public holidays will delay the delivery of your order by at least one day.
Tracking numbers will be emailed to our customers once we have handed your package over for delivery.
Please note that our courier companies are not able to deliver to PO Boxes. We will also not be held responsible for incorrect delivery details supplied when checking out. Please note that if you select our courier option, somebody will need to sign for the parcel.
CONDITION OF GOODS
Silvery will supply all goods to the delivery company in good order. You may request for us to take a picture which will be date stamped, of your items before they are sealed in their final packaging, but cannot ensure that the goods arrive at your chosen delivery address in the same good order and thus do not take responsibility for damage to items during transit.
Your order is packed into one of our Silvery branded and environmentally friendly cardboard boxes. Inside each Silvery box your jewellery will be presented on a white Silvery card backing.
If your order includes more than one item your products are neatly slipped inside an additional plastic packet before it gets packed into the Cardboard box to protect the products from scratching each other. The cardboard box is then wrapped in bubble wrap for delivery.