Delivery & returns
Silvery Shipping Terms & Conditions
- Free Courier Service Economy delivers to your door, partial tracking, 3 – 5 working days.
- Special Courier Service R29.00 delivers to your door, Pre delivery SMS notification, driver identification & full tracking status, 1 – 2 working days.
Free Shipping: Applies to all orders and will be delivered with our courier partner to your door via the Economy option which can take between 3 – 5 working days and has partial tracking.
INTERNATIONAL AIRMAIL DELIVERY – Includes tracking service.
- International Airmail R130 delivers to your door, 8 – 13 working days.
ORDER PROCESSING & DELIVERY
Manufacturing will be processed once we have received payment. From receipt of payment to product, dispatch takes 2 – 3 working days, during special occasions such as Christmas season and Valentine’s Day this may be extended by 2-3 working days due to the high volume of orders. Please note, that orders will not be processed, dispatched or delivered on a public holiday. A public holiday will delay the delivery of your order by at least one day.Orders are then handed over to a courier company, South African Post Office or International Airmail for delivery.
★★★ Christmas Time has begun… and our Team is working extra hard to handcraft your order. We all know, handmade quality can’t be rushed and we want your item to be perfect. To ensure the good quality of our handmade & personalised products please note, that our manufacturing time before shipping may be extended by an additional 2-3 days during this busy time of the year. ★★★
Tracking numbers will be emailed to our customers once we have handed your package over for delivery.
Please note that Courier delivery to PO Boxes is not possible. We will also not be held responsible for incorrect delivery details supplied when checking out. Please note that if you select our courier option, somebody will need to sign for the parcel.
CONDITION OF GOODS
Silvery will supply all goods to the delivery company in good order. You may request for us to take a picture which will be date stamped, of your items before they are sealed in their final packaging, but cannot ensure that the goods arrive at your chosen delivery address in the same good order and thus do not take responsibility for damage to items during transit.
What Is Vermeil Gold?
Vermeil jewellery is made from a base of sterling silver that has then been gold plated with a thicker coating, often as much as 50% thicker than a traditional gold-plated piece. This method is often used for jewellery, tableware or fine pieces of home decor. Vermeil is a good choice for those with allergies to normal, plated jewellery items. To the naked eye, it looks just like pure gold but is less expensive and can be shined up to a gloss, or left to tarnish for a more vintage look. Also Vermeil Plating will wear off after time and would have to be handled with care.
For more information on the below topics please follow the link to our Vermeil information page:
– No Green Skin Colouring
– No Reactions To Your Skin
– Downsides & Life Plated Jewellery
– When to Buy Gold Vermeil Jewellery
– Things To Avoid
– Ten Ways to Extend the Life of Your Gold Vermeil Jewellery